A dynamic background across service, coordination, and creative roles. Shaped by years of hands-on experience in fast-paced environments, client collaboration, and problem-solving with empathy, adaptability, and attention to detail.
Crafted personalized travel experiences for individuals and small groups. Each itinerary was thoughtfully built around the client’s interests, values, and travel style—balancing logistics, budget, and delivering meaningful, ethical experiences. Managed all bookings and provided ongoing support during the trip.
Managed client relationships by negotiating project scope, timelines, and pricing, while providing ongoing virtual support across administrative and creative tasks. Maintained clear communication and organization, adapted to shifting priorities, and delivered customized websites on time—often while coordinating schedules, research, and client-facing logistics across multiple projects.
Coordinated media shoots by managing team sourcing, location scouting, and bookings within budget. Oversaw campaign planning, scheduling, and internal communication across departments. Analyzed performance data to support strategic improvements for future campaigns.
Built strong rapport with guests and delivered personable service in a high-volume, fast-paced environment, resolving customer concerns promptly and professionally. Trained new team members and ensured adherence to brand standards, contributing to smooth daily operations and consistent guest experiences.
Supervised daily operations by delegating tasks, managing inventory accuracy, and coordinating with vendors and staff to meet store goals. Handled customer service escalations with empathy and a focus on effective resolution.
